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  • Feedback That's Tough on Problems, Not on People
    Feedback That's Tough on Problems, Not on People How to offer constructive criticism and ... Feedback That's Tough on Problems, Not on People How to offer constructive criticism and use it ...

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    • Authors: Malory Fischer
    • Date: May 2012
    • Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Write for Results
    Write for Results Write for your readers. That's what you can do to ensure that your emails, reports ...

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    • Authors: Pamela Burns
    • Date: Mar 2017
    • Competency: Communication>Difficult message delivery; Communication>Persuasive communication; Communication>Written communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Actuarial Ethicist: Jam Sandwich
    The Actuarial Ethicist: Jam Sandwich A short article on a hypothetical workplace dilemma that deals ... Sandwich by Frank Grossman and John Hadley the I S S U E 4 2 M AY 2 0 1 1 CHAIRPERSON’S CORNER 3 On ...

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    • Authors: John West Hadley, Frank Grossman
    • Date: May 2011
    • Competency: Communication>Difficult message delivery
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics; Actuarial Profession>Management skills
  • The Actuarial Ethicist 3: DAC Expectations
    The Actuarial Ethicist 3: DAC Expectations This article poses a hypothetical workplace dilemma. ... responsibilities. One was to first review the mortality and lapse rate assumptions—including dynamic lapse ...

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    • Authors: Frank Grossman
    • Date: Oct 2010
    • Competency: Communication>Difficult message delivery
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics
  • Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
    people when co-collaborating. Sitting across the table from co-workers does not make for a trust-building ... avoid sitting in the position at the head of the table unless they are purposefully solidifying their ...

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    • Authors: Kelly Hennigan
    • Date: Sep 2014
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development